Student Development Services

The objectives of student development are to support the instructional program, respond to student needs, and foster institutional development. In response to the needs of students, student development services assist students in defining their educational and career goals, developing self-direction as independent persons, solving problems that may be encountered, and achieving personal goals within the framework of the educational program of Johnston Community College.

Services to Students

Where to Go for What

Academic Advising - Assigned Advisor or Student Success Center
Academic Standing - Student Success Center
Accessibility Services - Student Success Center
Address Change - Admissions, Self-Service
Admissions - Student Services - Future Students
Attendance - Instructor
Blackboard - Jaguar Office of Learning Technologies (JOLT)
Books/Supplies - Campus Bookstore
Career Assessments - Career Services
Change Program/Major - Student Success Center
Clubs and Organizations - Campus Life
Course Selection - Advisor
Drop a Course - Instructor/Advisor/Records and Registration
E-mail - Jaguar Office of Learning Technologies (JOLT)
Ed2GO - Jaguar Office of Learning Technologies
Emergencies - Campus Police & Security
Fees - Business Office
Financial Aid - Student Success Center
Grading System - Catalog/Records and Registration
Insurance - Business Office/Student Services
Lost and Found – Campus Police & Security
Parking Permits/Regulations - Campus Police & Security
Placement Testing - Student Success Center
Registration - Student Success Center
Resume/Cover Letters - Career Services
Scholarship Application - Student Success Center
Self-Service - Records and Registration
Student ID Card - Library/Student Success Center
Transcripts - Records and Registration/Online Request
Transfer Guidance - Advisor
Veterans - Veterans Affairs Office
Wellness Services - Student Success Center
Withdrawal from classes - Records and Registration

Campus Visits

Johnston Community College welcomes prospective students to the College for campus visits. Campus tours can be scheduled by contacting the Student Success Center or by visiting the Campus Visit page on the College’s website.

Student Portal

Self-Service is a Web-based portal that gives students access to class schedules, online registration, financial information, and grades.

Student Success Center (SSC)

The Student Success Center provides a variety of student services including accessibility services, advising, campus tours, career services, wellness services, financial aid information, new student orientation, placement testing, admissions assistance, registration assistance, and transfer services to prospective and currently enrolled students.

Wellness Services

Educational, vocational, personal, social and career support services are available for all prospective and current students.

Success Advisors are available to discuss admission requirements and curriculum programs offered at the College and provide educational guidance to prospective students. Students enrolled in courses at the College can also speak with a program specific advisor at any point to discuss their intended program of study.

Vocational and career support is available for students by making an individual appointment with a Success Advisor or visiting Career Services in the Student Success Center. Success Advisors can help students assess their abilities, skills, interests, values, personalities, and personal goals to make educational and career decisions. A variety of assessment tools and occupational information may be used to assist students. In addition to educational and vocational-career support, trained staff are available to assist students in working through personal and social issues.

Students who need ongoing personal support services will be provided with a list of community resources. Students are encouraged to utilize wellness services at any point throughout their enrollment at the College.

Student Support Services - (TRIO)

Johnston Community College was selected as a federal grant recipient for the Student Support Services - TRIO (SSS) program in September 2001. The TRIO program provides students with opportunities to receive transfer guidance, success coaching, educational seminars, academic support, nationally certified tutors, financial literacy, and leadership opportunities. The TRIO program's goal is to increase the college retention and graduation rates of its participants and facilitate the transfer process.

Students who qualify to participate receive a culmination of services. TRIO serves to motivate and help students accomplish academic and personal success by offering comprehensive individual support. Applications can be picked up in TRIO and are available online. This program is federally funded by the U.S. Department of Education.

Transferability

Colleges and universities vary widely in transfer requirements for entrance into and completion of study in a major field. Students are advised to:

Carefully study the catalogs and Web sites of four-year baccalaureate-level institutions to which they are considering transfer.
Consult a four-year institution admissions representative as early as possible while enrolled at JCC to determine transferability of courses previously taken and to develop a planned course of study.

Failure to satisfy prerequisites or basic skill requirements may seriously delay progress towards the completion of a baccalaureate degree.

Career Services

Johnston Community College Career Services' mission is to educate and empower students and alumni toward career success through the offering of comprehensive career development services. Career Services provides career planning tools, interest assessments, career workshops, employment opportunities, career networking events, and individual career coaching. As students select their intended program of study or make changes to their intended pathway, Career Services staff can provide guidance in making these decisions. Career Services also uses a national platform as its official job posting board for connecting students and alumni to employers offering full-time, part-time and internship opportunities.

Accessibility Services

The Accessibility Services Office helps adapt Johnston Community College's general services to the individual and specialized needs of students who have special health conditions, disabilities, or limitations. Services are provided in accordance with Section 504 of the Rehabilitation Acts of 1973, as amended in 1998 in Part IV of the Workforce Investment Act, Perkins Vocational and Applied Technology Education Act of 1998, and the Americans with Disabilities Act of 1990. The goal is to ensure all qualified students with equal opportunity and access to programs and facilities.

Students should take the following steps:

Any student seeking reasonable accommodations must initiate contact with the accessibility services coordinator to request services. It is the student's responsibility to identify themselves in a timely manner (at least 30 days prior to the beginning of classes). Information about a student's disability is not collected in the admissions process. Subsequently, the information a student provides regarding a disability is strictly voluntary.
All students requesting reasonable accommodation due to a disabling condition must provide the accessibility services coordinator with current documentation verifying a disability. Documentation submitted must be from a qualified professional and include a clear diagnostic statement, a description of the assessment tools used to render the diagnosis, and a statement reflecting the student's current needs and level of functioning in an educational setting. All documentation and information regarding a student's disability are kept confidential and separate from academic records. Questions pertaining to acceptable documentation may be directed to the Accessibility Services Coordinator.
Once disability verification documentation is received, each student must schedule a meeting with the accessibility services coordinator. During this meeting, discussion will take place about the requested accommodation and other resources available at Johnston Community College and in the community.
Once a student is registered with the Accessibility Services Office, it is the student's responsibility to request accommodation each semester and to maintain contact with the disability services coordinator regarding any changes.

Financial Aid

It is the goal of the Financial Aid Office to provide all students with proven financial need the necessary funds to pay for educational expenses while attending the College.

The College financial aid program operates in accordance with the following policies and principles:

The purpose of financial aid is to supplement the resources of the student and family. The primary responsibility for financing education rests with the individual and the family according to income and ability to meet the student's educational expenses. The student is expected to share responsibility through savings, loans, and part time employment, if necessary.
In considering a student for financial aid, the College considers the applicant's financial need and potential for success in accomplishing the educational goal.
Aid may be used for tuition and fees, books, room and board, travel, and personal expenses necessary to maintain the student in school.
For financial aid, a full-time student is defined as one registered for 12 or more semester hours of course work or the equivalent. A part-time student is one registered for less than 12 semester hours of coursework or the equivalent.

Financial aid is awarded annually; therefore, the student must submit a new financial aid application each year.

In-person assistance is available at the Student Success Center in the Tart Building.

Financial Aid Resources

Federal Pell Grant

This is a federal assistance grant awarded to eligible undergraduate students enrolled in an eligible program. There are several ways to apply for a Pell Grant:

Go to studentaid.gov & click “Apply for Aid” to complete the Free Application for Federal Student Aid (FAFSA). JCC's school code is 009336.
Call 1-800-4-FED-AID to request a paper copy of the FAFSA.
A PDF version of the FAFSA is available for download at https://studentaid.gov/sites/default/files/2024-25-fafsa.pdf. To receive the Pell award the student must be fully accepted and enrolled in an eligible course of study, have submitted all required documents, and have a correct student aid report on file.

Federal Supplemental Educational Opportunity Grant (FSEOG)

This is a federal assistance grant awarded to eligible undergraduate students who have exceptional needs and are enrolled in an eligible program. Schools receive a limited amount of funds for the FSEOG program; therefore, when the funds have been awarded, there will be no additional funds for the academic year. To apply, students must complete the Free Application for Federal Student Aid (FAFSA) at studentaid.gov.

Work-Study

The College participates in the Federal Work-Study Program. Under this program, a variety of part-time jobs are available on campus for eligible students. To apply, students must complete the Free Application for Federal Student Aid (FAFSA) and a work-study application available at johnstoncc.edu/employment & click “Work-Study Positions-Students Only”.

Next NC Scholarship

The Next NC Scholarship is a financial aid program that helps most North Carolinians from households making $80,000 or less pursue higher education by fully covering tuition and fees at Johnston Community College (JCC).

To receive the Next NC Scholarship, you must be:

A North Carolina resident who is eligible for in-state tuition
A high school graduate (high school equivalency completers are eligible)
From a household with an annual Adjusted Gross Income (AGI) of $80,000 or less
Enrolled in an eligible undergraduate curriculum program
Taking at least 6 credit hours per semester (part-time students receive a partial award)
Meeting the Satisfactory Academic Progress standards of JCC
A student who has completed the FAFSA, with a resulting Student Aid Index (SAI) at or below 7,500 (once complete, the financial aid office will determine and confirm eligibility)
Must not have a bachelor’s degree.

For other available grants visit the Financial Aid page on the Johnston Community College website.

The Johnston Community College Foundation (JCCF) was established in 1982 to support students, faculty, staff and programs at Johnston Community College.

Governed by a board of directors, JCCF is a non-profit corporation organized under North Carolina and federal laws in compliance with Section 501(c)(3) of the Internal Revenue Code. Foundation staff and board members coordinate giving to the College by identifying, receiving and managing gifts, bequests, and financial resources from private and corporate resources.

To learn more about the Johnston Community College Foundation or to apply for scholarships, please visit www.johnstoncc.edu/foundation or contact the office at 919-209-2222 or email jccfoundation@johnstoncc.edu.

A Forgivable Education Loans for Service

Created by the 2011 NC General Assembly, this program is a forgivable loan providing funding to students pursuing degrees in certain critical fields. Recipients must sign a promissory note agreeing to repay the loan by working in North Carolina in their approved field of study. Details of the FELS program, the application, eligibility requirements, award amounts, loan repayment details and listings of qualifying academic programs and institutions can be found at CFNC.org/FELS.

Federal Direct Loan Program

Johnston Community College does not participate in the Federal Direct Loan Program.

Alternative options that are available include the following:

Financial aid through federal grants, state grants, and institutional aid programs
Tuition payment plan option
Emergency Loan Funds for books for students that are not eligible for gift-aid such as Pell and State grants
JCC Foundation scholarships
Alternative education loans from one of the many private lenders

Satisfactory Academic Progress

Each student enrolled in an eligible program and receiving financial aid is expected to make satisfactory academic progress toward completion requirements for the program. At the end of the semester, the student’s cumulative grade point average is computed. This measure of progress toward graduation is indicated on the student’s semester grade report and is reviewed by the College.

To be in satisfactory academic standing, a student must maintain at least a 2.0 cumulative GPA related to the number of credit hours attempted. When the student’s GPA is computed, all courses attempted at Johnston Community College are included in the total hours attempted except developmental/remedial, (R,P), WD, W, I, NA, CR, AU, and repeated course work (lower grade). **Courses with COVID-19 WE/IE grades are excluded from GPA as well.**

Although developmental/remedial courses are excluded from the attempted credit count, the student who has only taken developmental/remedial courses must maintain a 2.0 GPA to meet SAP for financial aid. P (Passed for developmental courses only) is equivalent to a 4.0 grade point and R (re-enroll for developmental courses only) is equivalent to a 0.0 grade point.

In addition, to be in satisfactory academic standing, a student must pass at least 67 percent of the credit hours attempted each semester. At the end of each semester, the student's cumulative 67 percent is computed. All courses attempted are included in the 67 percent calculation except developmental/remedial, (R,P) and courses with COVID-19 WE/IE grades. This includes A, B, C, D, F, I, W, WF, WD, CR, AU, NA, repeated courses, high school courses, and transfer credits. Grades of F, I (Incomplete), W, WF, WD, and/or NA are considered as attempts and not passed.

Financial aid students who have been on academic warning for one semester and are not in satisfactory academic standing will be terminated from receiving financial aid.

The time frame for a student to complete their program of study cannot exceed 150% of the published length of the program. Based on federal law, a student is ineligible (via the maximum timeframe element) when it becomes mathematically impossible for the student to complete their program of study within 150% of the length of the undergraduate program.

This 150% limit will be measured by all attempted credit hours. Transfer Credits are included in the 150% calculation; however, developmental/remedial courses and courses with COVID-19 WE/WI grades are not included. There is no academic warning period for the 150% rule.

EXAMPLE: If a program has 60 credit hours, the student may only attempt 90 credit hours before becoming ineligible to receive Title IV funds. The 150% remaining hours in your program of study must be equal to or more than the remaining hours needed to graduate in your program of study.

Verification Policy

The College verifies all eligible applicants selected by the Department of Education.
The Financial Aid Office completes verification at the time the student's award is made.
Financial aid awards are not disbursed until verification is complete.

Return of Title IV Funds (R2T4) Policy

If a student completely withdraws from all classes prior to the 60-percent point of the semester, the student is required, by federal regulations, to repay the funds for the time the student has not attended class. This overpayment may be a combination of tuition, fees, or books charged to his or her account and/or direct payment made to the student. Failure to make payment will result in the student being reported to the Department of Education and/or a collection agency. This action will also interrupt future financial aid awards. The student will not be able to register for classes.

North Carolina State Grant Return of Funds Policy

The North Carolina State Education Assistance Authority (NCSEAA) along with College Foundation Incorporated (CFI) has established a return policy for state-funded grants. State grants at Johnston Community College include the Next NC Scholarship, North Carolina Longleaf Commitment Grant, and the North Carolina National Guard Tuition Assistance Program. State grant recipients who withdraw from class, stop attending, drop out, or are dismissed/suspended from class prior to or at the 35 percent point of the semester will owe a repayment. State grant return calculations are based on the student’s last date of recorded attendance and/or class participation. If a portion of the financial aid received by the student is unearned, the College must return the unearned funds back to the State within 45 days. Notification will be sent to the student by mail. The amount of the return (repayment) will be due by the student in full when notification is received. In addition, no student shall be permitted to graduate, or register for a new term until the debt has been repaid in full.

Other

Johnston Community College’s Forgiveness Policy does not apply for financial aid purposes.
Financial aid (Title IV) will be limited to 30 credit hours of developmental/remedial courses.
No financial aid (Title IV) will be awarded for AU (Audit) grades, CR (Credit by Proficiency Examination) and NA (Never Attends).
Financial aid will only pay to repeat a course once, if you have already earned a passing grade (“D” or better) for the course.
Any courses that do not count toward a student's current program of study will not be used to determine enrollment status for Financial Aid and/or VA unless they are an eligible remedial course.
Once financial aid is terminated, students become ineligible for aid until their progress is again satisfactory. The student is responsible for notifying the Financial Aid Office when this is accomplished.
The Financial Aid Office will send an award letter explaining the award amount, and Satisfactory Academic Progress Policy to each eligible aid recipient.

Satisfactory Academic Progress Appeal Process

A student who has become ineligible for financial aid may appeal the termination of their financial aid. Appeals generally given consideration involve students who have experienced:

Extended illness or hospitalization of student
An accident which incapacitates the student for an extended period and
Death or extended illness of an immediate family member which results in greater family responsibilities for the student
A change in programs, and as a result, causes them to exceed the maximum time frame

The appeal must address why the student failed to make satisfactory academic progress and what has changed in the student's situation that will allow the student to demonstrate satisfactory academic progress in the future. Appeals must be in writing and submitted on the JCC Appeal Form along with proper documentation to the Financial Aid Office.

If an appeal is approved, the student will be on academic probation and must go on an academic plan. If the student disagrees with the decision, he/she may appeal in writing to the vice president of student services.

JCC Satisfactory Progress Appeal Forms are available online.

Unusual Enrollment History Policy and Appeal Process

New regulations from the Department of Education require institutions to check unusual enrollment history to prevent fraud and abuse in the Federal Pell Grant Program.

Federal regulations allow the Financial Aid Office to determine whether a student should continue receiving Title IV aid that has failed to earn credit at previously attended institutions, if they can document that there were mitigating circumstances beyond their control. Documentation must support the reasons given by the student for the student's failure to earn academic credit and that the student did not enroll only to receive credit balance funds.

If the JCC Financial Aid Office decides that you are ineligible for federal financial aid based on insufficient documentation, you may appeal the decision by completing the Unusual Enrollment History Appeal Form.

JCC Unusual Enrollment History Appeal Forms are available online.

Veterans Services and Certification

The College provides services to students in conjunction with the Veterans Administration (VA) and the North Carolina Division of Veterans Affairs (DVA) to assist military service veterans and eligible persons in securing veterans’ educational benefits. Veterans are provided admissions counseling and guidance in the selection of an educational program. Eligible wives, widows, and children of disabled or deceased veterans are also assisted.

For information and application forms, students should contact the veterans’ affairs officer located in the Wilson Building.

All transcripts from previously attended institutions must be received and evaluated before enrollment certifications are sent to the VA.

Johnston Community College policy permits any covered individual¹ to attend or participate in the course of education during the period beginning on the date the individual provides to the educational institution a VA certificate of eligibility for entitlement to educational assistance under chapter 31 or 33 (a ‘certificate of eligibility’ can also include a ‘Statement of Benefits’ obtained from the Department of Veterans Affairs’ (VA) website – eBenefits, or a VAF 28-1905 form for chapter 31 authorization purposes) and ending on the earlier of the following dates:

The date on which payment from VA is made to the institution.
90 days after the date the institution certified tuition and fees following the receipt of the certificate of eligibility.

Johnston Community College will not impose any penalty, including the assessment of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that a covered individual borrow additional funds, on any covered individual because of the individual’s inability to meet his or her financial obligations to the institution due to the delayed disbursement funding from VA under chapter 31 or 33. (Veterans Benefits and Transition Act of 2018, section 3679 of Title 38, U.S. Code amendment)

¹: Note: A Covered Individual is any individual who is entitled to educational assistance under chapter 31, Veteran Readiness and Employment, or chapter 33, Post-9/11 GI Bill® benefits.

“GI Bill®” is a registered trademark of the U.S Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at www.benefits.va.gov/gibill.

Satisfactory academic progress of students is determined by the individual’s cumulative grade point average, as defined in the Academic Services and Procedures section of this catalog under the Academic Progress heading. When a veteran or eligible person has failed to make satisfactory academic progress and has been terminated by the veteran affairs coordinator, the enrollment of the veteran or eligible person is decertified to the DVA in accordance with DVA regulations. The action leads to termination of veterans' educational benefits by the DVA.

The College is required under DVA regulations to decertify the enrollment of veterans or eligible persons whose cumulative GPA indicates that adequate progress is not being made toward meeting graduation requirements.

It should be clearly understood that the veteran or eligible person is not suspended from the College when decertification occurs, and veterans’ educational benefits are terminated. The student is advised to remain in school and make every effort to attain satisfactory academic progress as soon as possible.

At the end of each semester, the student’s GPA for the semester and cumulative GPA are examined. Transfer credit hours are not included in computing a veteran’s academic GPA in his or her program at the College.

To be recertified for veterans’ educational benefits, the veteran or eligible person must bring his or her cumulative grade point average up to the standard of satisfactory academic progress as defined in the Academic Services and Procedures section of this catalog under the Academic Progress heading. Returning students with prior attendance at JCC will not be certified for VA educational benefits if they have had less than a 2.0 cumulative GPA for two or more consecutive semesters.

When the student has attained satisfactory academic progress, the student’s enrollment will be recertified to the DVA for educational benefits.

The DVAs will not pay for the following enrolment situations at the College:

Students admitted under special student status
Auditing
Credit by examination/experience – CLEP, DSST
Courses not required in program of study
Basic Skills courses.
Online or hybrid developmental/remedial/deficiency courses (course numbers that begin with "0") (sections coded with and "B, “H”, “I”, “S” or "BC")
Repeating a course previously passed
Courses requiring prerequisites must be taken in appropriate sequences as designated in the Course Descriptions section of this catalog
Adult High School Diploma (AHD)
High School Equivalency Diploma
High School Partnerships
- Johnston County Early College Academy
- Career and College Promise Program
- Johnston County Middle College High
Special Program Admissions (Per JCC Catalog, general admission standards do not apply to these admissions)

Contact the veteran affairs coordinator to ensure that all enrollment and VA document data are correct and complete. Eligible veterans/dependents must notify the coordinator each semester before certification to the DVA can be completed.

Student Housing

Housing for students is not provided on campus. Most members of the student body live in the area and commute to the campus. Although student housing services are not provided, students who seek housing in the local area are referred to area real estate agencies and citizens who have indicated an interest in renting to students. Such referrals are made on a non-discriminatory basis.

Health Services

Student health services are not provided on campus. Students are expected to secure health services from their family physician, the emergency room at Johnston Health in Smithfield, or other area health service facilities.

In case of an accident or illness, the Student Services Office or the Business Office should be notified immediately. First aid is provided by College personnel in accordance with their capabilities. First aid kits are strategically located in various campus buildings.

Students who become ill, are injured, or develop health problems requiring professional attention are referred to the emergency room of UNC Johnston Health or to a local physician in accordance with the instructions given by the student or the student’s family. In an emergency when immediate attention is necessary, the local rescue squad will be called. A student may be taken directly to UNC Johnston Health Hospital to be seen by the physician on duty in the emergency room.

Students who have significant health conditions or limitations are expected to inform instructors at the beginning of each semester and may be required to submit a Report of Health Evaluation conducted by a physician. When deemed appropriate, faculty advisors, instructors, and/or counselors are notified of students identified as having significant health conditions.

The environmental health and safety program on the campus is under the direction of the vice president of administrative services.

Drug and Alcohol Policy

The uses of drugs or alcohol may impair the well-being of all employees, the students, and the public at large. Drug and alcohol uses may also result in an injury or damage to College property.

Therefore, the unlawful manufacture, distribution, possession, or use of a controlled substance or of alcoholic beverages shall be prohibited while on College premises or as part of any College-sponsored activities.

Any student violating this policy shall be subject to disciplinary action up to and including expulsion and referral for prosecution.

Policy Provisions

Drug Usage

Any student who possesses, uses, sells, gives or in any way transfers a controlled substance to another person, or manufactures a controlled substance while on College premises or as part of any College-sponsored activity shall be subject to disciplinary action up to and including expulsion and referral for prosecution. Any student who is in a state of intoxication or any influence which may be attributed to the use of drugs or of alcoholic beverages shall not in any way limit the responsibility of the individual for the consequences of his or her actions and will be subject to disciplinary actions.

The term “controlled substance” shall mean any drug in 21 CFR 1308 and other federal regulations, as well as those listed in Article V, Chapter 90 of the North Carolina General Statutes. Generally, these are drugs which have a high potential for abuse. Such drugs shall include, but are not limited to heroin, marijuana, cocaine, PCP, “crack”, methamphetamine and any other hallucinogenic, narcotic, synthetic or illegally manufactured substances. They also include “legal drugs” which are not prescribed to the individual by a licensed healthcare practitioner.

Any student convicted of violating any criminal drug and/or alcohol statute while on College premises or as part of any College-sponsored activity shall be subject to disciplinary action up to and including expulsion.

The vice president of student services may require the student to successfully finish a drug abuse program sponsored by an approved private or governmental institution as a precondition for continued enrollment at the College.

Each student shall be required to inform the Office of the Vice President of Student Services, in writing, within five days after being convicted for violation of any federal, state, or local criminal drug and/or alcohol statute where such violation occurred while on College premises or as part of any College sponsored activity. A conviction shall mean a finding of guilt (including a plea of no contender) or the imposition of a sentence by a judge or jury in any federal or state court.

Federal Grant Provisions

Students employed under the College Work Study Program shall be considered employees of the College, if the work is performed for the College. In addition, for work performed for federal, state or local public agency, a private nonprofit agency or a private for-profit company, students shall be considered employees of the College unless the agreement between the College and the organization specifies that the organization is the employer. Students considered employees of the College should refer to the Drug and Alcohol Policy 2.17 in the College’s Personnel Manual.

Student Records

Upon receipt of the application for admission from a prospective student, a student record file is established by the Admissions Office. It is the policy of the College that this student record file shall be used throughout the student’s enrollment to collect and maintain pertinent basic data relative to the individual’s admission and academic progress.

The contents of the student record file are as follows: application for admission, transcripts of the student’s previous educational records, placement test results, summaries of admissions and academic progress interviews, residency questionnaire, and correspondence related to admission and academic progress. The contents of the student record file are the property of Johnston Community College and are maintained in accordance with the Family Educational Rights and Privacy Act of 1974.

Transcripts

Upon request of the student, an official transcript of a student’s educational record will be provided by the Records and Registration Department to the student or to other institutions, individuals, firms, or agencies. Official transcripts are $10 each. A 24-hour notice is required for the preparation of transcripts. Transcripts are not released until all financial obligations to the College have been paid in full and the student’s account is cleared with the Business Office. Unofficial transcripts are available to view for currently enrolled students in Self-Service.

Student Right to Know Act

The Student Right to Know Act requires Johnston Community College to disclose information about graduation, completion, and transfer-out rates to current and prospective students and the public. This information is provided to students and prospective students through the College Web site, from the Office of Student Services, and in other publications.

Educational Rights and Privacy

The Family Educational Rights and Privacy Act of 1974 (FERPA) sets forth requirements designed to protect the privacy of student educational records. Johnston Community College recognizes the rights and privacy afforded to students with respect to their education records.

Educational records are those records, files, documents, and other materials which contain information directly related to students, and are maintained by the College, except those records which FERPA excludes as educational records. These are official College records, and as such, remain the property of the College. Information contained in the educational records will be fully explained and interpreted to students upon request. Students have the right to review only their own record. When a record contains information about more than one student, disclosure cannot include information regarding other students.

An eligible student, which means a student who has reached 18 years of age or is attending an institution of postsecondary education, has access to his or her educational records and these records shall be open to revise only as indicated by FERPA and upon the terms and conditions established by the College.

The rights afforded to students by FERPA include:

The right to inspect and review the student’s education records within 45 days of the day the College receives a request for access. Students should submit to the registrar, or other appropriate official, written requests that identify the record(s) they wish to inspect. The College official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the College official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed. The College is not required to provide copies of records unless, for reasons such as great distance, it is impossible for the student to review the records. The College may charge a fee for copies.
The right to request the amendment of the student’s education records that the student believes is inaccurate or misleading. Students may ask the College to amend a record that they believe is inaccurate. They should write the College official responsible for the record, clearly identify the part of the record they want changed and specify why it is inaccurate or misleading. If the College decides not to amend the record as requested by the student, the College will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

Note: The College is not required to consider requests for amendment under FERPA that seek to change a grade, unless the grade was recorded inaccurately, seek to change disciplinary decisions, or seek to change the opinions or reflections of a College official or other person reflected in an education record
The right to consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent FERPA authorizes disclosures without consent.

FERPA allows for the release of student records without written consent of the student under the following conditions:

To school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including campus police and security personnel); a person or company with whom the college has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting other school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
To officials of other institutions where the student intends to enroll.
To authorized representatives of the Comptroller General of the United States, the Attorney General of the United States, the Secretary of U.S. Department of Education, or state and local authorities.
In connection with the student’s application for and receipt of financial aid.
To state and federal officials, authorities, and agencies specifically exempted from the prior consent requirements by this Act.
To organizations conducting studies for, or on behalf of, educational agencies or institutions to:
- 1. develop, validate, or administer predictive tests;
- 2. administer student aid programs;
- 3. improve instruction.
To accrediting organizations to carry out their accrediting functions.
To parents of a student who have established that student’s status as a dependent according to section 152 of the Internal Revenue Code of 1986.
To comply with a judicial order or lawfully issued subpoena.
In connection with a health or safety emergency when knowledge of the information is necessary to protect the health or safety of the student or other individuals.
Of results of any disciplinary proceedings conducted by the College against alleged perpetrators of a crime of violence or non-forcible sex offense to the alleged victim of that crime.
The disclosure is to the parent of a student who is not an eligible student or to the student.
The disclosure concerns sex offenders and other individuals required undersection 171010 of the Violent Crime Control and Law Enforcement Act of 1994, U.S. C. 14071, and the information was provided to the educational agency or institution under 42 U.S.C. 14071 and applicable federal guidelines.
To a parent of a student at the College regarding the student’s violation of any federal, state, or local law, or of any rule or policy of the institution, governing the use or possession of alcohol or a controlled substance if the College determines that the student has committed a disciplinary violation with respect to that use or possession and the student is under the age of 21 at the time of the disclosure to the parent.

Johnston Community College has designated the following information as directory information: student’s name, address, telephone number, JCC email, enrollment status, field of study, photographs, degrees and graduation honors received. Students who do not wish any or all of this information to be released must notify the registrar in writing during the first 10 days of the semester. The College assumes that the failure on the part of any student to file a request for nondisclosure indicates approval for disclosure. Questions or further information on this policy can be directed to the registrar.

The right to file a complaint with the Family Policy Compliance Office concerning alleged failures to comply with the requirement of FERPA at:

Family Policy Compliance Office
U. S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202